Privacy Policy
Effective Date: 04/25/2026
The Athens Rock Lobsters (“Athens Rock Lobsters,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, digital platforms, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, sign up for communications, participate in promotions, or otherwise engage with us online.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Purchase tickets or merchandise
- Submit a contact form
- Sign up for newsletters or promotions
- Participate in contests, giveaways, or fan programs
- Request sponsorship, partnership, or media information
- Register for team programs, events, or experiences
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Billing information
- Organization or company name
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website URLs
- General geographic location
- Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
- Process purchases and transactions
- Respond to inquiries and customer service requests
- Send newsletters, promotions, and team updates
- Administer contests, events, and fan experiences
- Improve website functionality and user experience
- Analyze website traffic and performance
- Communicate with you about tickets, events, and offers
- Support marketing, sponsorship, and promotional initiatives
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve your browsing experience and help us understand how users interact with our site.
These technologies may be used to:
- Remember user preferences
- Track website performance
- Analyze visitor behavior
- Deliver relevant advertising and promotions
You can adjust your browser settings to refuse cookies, though some website functionality may be limited as a result.
4. How We Share Information
We may share your information with trusted third parties when necessary to operate our website and services, including:
- Ticketing and payment processors
- Email marketing platforms
- CRM and customer support systems
- Analytics providers
- Promotional and marketing partners
- Event and sponsorship partners
- Legal or regulatory authorities when required by law
We do not sell your personal information to third parties.
5. Third-Party Services and Links
Our website may contain links to third-party websites, services, or platforms, including ticketing systems, social media channels, sponsor websites, and partner services. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those external sites before providing personal information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may choose to:
- Opt out of marketing emails by clicking the unsubscribe link in our emails
- Disable cookies through your browser settings
- Contact us to update or correct your personal information
- Request removal from certain communications
Please note that we may still send transactional or service-related communications when necessary.
8. Children’s Privacy
Our website is not intended for children under the age of 13 without parental consent. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected without appropriate consent, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Athens Rock Lobsters
Athens, GA
admin@rocklobstershockey.com
706.510.2959
By using this website, you acknowledge that you have read and understood this Privacy Policy.